Customer Testimonies

These testimonies are from actual customers and we are very proud of them.
Send us your testimony and we would love to add it!

About a month and a half ago, I purchased a Fireplace Radiator™ from you. You were very helpful and answered my questions thoroughly. One of my concerns prior to purchase was whether it really worked well or not as I had checked all over the Internet but had not found any independent reviews. Now that I have mine, it's made a big difference in heating the family room in my home. I think that others may be hesitant to consider the Fireplace Radiator™ without hearing a positive review same as I initially was. To that end, I offer up to you installation pictures and a review I wrote. We've had a good experience with it and hopefully this will help others in making their decision as well. James W. - New York Click here to read his review.

I have a masonry fireplace and this year I wanted to burn wood without letting all the heat escape up the chimney. After checking out a few fireplace fans the Fireplace Radiator™ with the external fan, cast iron steel and free shipping was on the top of my list. I also checked out a fireplace shop in my neighborhood they recommended an insert with a liner and with installation the cost would be well over $3000. I decided to order the Fireplace Radiator™ the next day and it arrived the next day by FedEx. The unit came in a box weighing over 65 pounds and after reading the instructions, I put it together. I had to wait a couple of hours for the furnace cement to set so I could not start a fire that evening. The next day I started up the fire and within minutes, it was pumping warm air and once the fire was going the radiator started pumping some heat! My room temperature maintained a comfortable 71 degrees all evening. Without the radiator, the heat would stay around the fireplace but would not heat the room and actually, with a normal masonry fireplace a lot of the heat just goes up the flue. The plenum (radiator) also deflects a lot of the heat back into the room and that is a plus. I did have a slight problem with the fan as the knob broke off the shaft during shipment. The fan still worked without the knob. After e-mailing Kristin at customer support, another fan was sent to me immediately. Thanks for the great customer support and what a great invention! Steve - Edmonds, Washington

I just wanted to say thanks! Also, since it has the large cast iron surface to heat in the back, I'm now building the fire in such a way as to make the flame and coals be close to the back, and push new logs in from the front. This keeps the heat trapped between a log and the radiator. In particular, I try to make sure that a log is not *blocking* the heat from hitting the Fireplace Radiator™ . I stuck a meat thermometer in front of the air vent, and it went off the scale. I estimate over 300ºF. Thanks for a great product and great service! David - Emporia, Kansas

We have been using our new Fireplace Radiator™ every day for the past 10 days and we love it! It keeps our large, vaulted ceiling, greatroom warm even when the outside temperature got down to 20 degrees the other night. Thank you for a fine product, Tom & Sue - Georgia

Have installed and are using our Fireplace Radiator™ nearly 24 hours a day! We love it It puts out an incredible amount of heat! What a way to utilize all that firewood and not just have the heat go up the chimney. Thanks so much! Eric O - Missouri

The Fireplace Radiator™ fits and works great! Thank you for your help. Sincerely, Suzanne - Connecticut

I did a lot of research on all the heat exchangers on the market before I decided to purchase the Fireplace Radiator™. It was obvious it was the best built one out there. The cast iron makes a huge difference. The unit moves a lot of heat and I am very happy. Thank you, Derek M. - Colorado

The Fireplace Radiator™ arrived in good condition and on the scheduled day I had expected it. I had it in place in less than 1 hour. I am very pleased with the product. It does substantially improve the heat output of the fireplace and uses less wood. I find that I am generally building much smaller fires to get the heat I want. Gerald - Texas

Good shipping..good product...throws good heat...would recommend. Gus G - Ohio

Thanks, the Fireplace Radiator™ works excellent, easy to assemble, fast shipping. Steve - Wisconsin

I bought my Fireplace Radiator™ last spring, so we've only recently started to use it a lot. I have to say, it's a great product and it is working perfectly. I have three cord of wood split, stacked, and ready to burn; and I'm looking forward to wonderful fires and lower heating bills all winter. Sincerely, Joe B - Minneapolis, MN

Just as advertised. Able to heat a 1000 sq ft. room to 68 degrees on a 10F day! Mike - Minnesota

AWESOME!! Forget an insert! Blower is powerful. Easy set up. Fast Delivery. Kendrick - North Carolina

Product is better than expected. Makes a big difference in heat output from fireplace. Richard - Alberta, Canada

Quick Delivery, good product, Really pumps out heat, A+++++++ Jake - Maine

Outstanding product and customer service. Really cares about your satisfaction. Kelly - Colorado

Super fast delivery!!! Marisella -Illinois

A+++ Item as described and delivered promptly despite it's size. Tim - Oregon

We received the Fireplace Radiator™ and my husband says it works great. Puts out more heat than he thought.. Thanks again for your prompt service. Jackie

Product is as described....prompt delivery...good communication. Michael - NY

Nice product, fast shipping. Alan - Minnesota

AWESOME CUSTOMER SERVICE, Item works like a charm, quick delivery. Mike - Vancouver, Washington

I am delighted with the Fireplace Radiator™. I have a heatilator fireplace, and normally it would take quite a bit of wood to heat it up before it radiates any serious heat. Now I can flick the fan on immediately after lighting just the kindling, and it generates heat right away. And overall I'm using 1/2 to 1/3 the wood for the same heat. It's just super. I am essentially turning the fireplace into a wood burning furnace. Thanks for the item. Beryl - Michigan

Received, set-up was easy and works fantastic, recommending to friends. Norman - Canada

This thing is AWESOME!! WE LOVE IT.. Rebecca - Pennsylvania

Great Product, Quick Shipping, Great A+A+A+ James - MI.

They stand behind what they sell and do business with integrity. Richard - North Carolina

Excellent product and customer service!! The unit works just as advertised!! Gary - Sparks, Nevada

Simply......works great!!! Stratos - Ohio

Great Product. Neighbor saw mine and bought one too. Scott- Wisconsin

I must say not only am I impressed with your product but the level of your compay’s customer service. Chris - Maryland

Just want you guys to know that the installations went smoothly and the unit is even more then I had hoped for. It has turned our fireplace into more than an ornament, it is a very functional heating system now. Thanks. Charles - New York

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Customer Testimonies